英文商务道歉信范本【最新3篇】

英文商务道歉信范本 篇一

Apology for Delayed Delivery

Dear [Customer/Client's Name],

I am writing this letter to sincerely apologize for the delay in delivering your order. We understand the inconvenience this has caused you and we deeply regret the delay.

There were unforeseen circumstances that occurred during the processing and shipping of your order, which caused the delay. We take full responsibility for this and assure you that we are taking immediate measures to rectify the situation and ensure that such delays do not occur in the future.

We are currently working closely with our logistics team to expedite the delivery process and have your order delivered to you as soon as possible. We have also taken steps to improve our internal communication and streamline our processes to avoid similar delays in the future.

We understand that this delay has caused you inconvenience and frustration, and we apologize for any inconvenience it may have caused. Rest assured, we are committed to providing you with the highest level of service and we will do everything in our power to make it right.

As a token of our apology, we are offering you a [discount/free shipping] on your next purchase with us. We value your business and want to make it up to you for the inconvenience caused.

Once again, please accept our sincere apologies for the delayed delivery. We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [contact information]. We are here to assist you.

Thank you for your understanding.

Sincerely,

[Your Name]

[Your Position]

[Company Name]

英文商务道歉信范本 篇二

Apology for Incorrect Invoice

Dear [Customer/Client's Name],

I am writing this letter to apologize for the incorrect invoice that was sent to you. We deeply regret any inconvenience or confusion this may have caused and take full responsibility for the error.

Upon reviewing the information, we have identified that there was a mistake in the calculation of the invoice amount. We understand the importance of accurate and transparent billing, and we are committed to rectifying this error promptly.

Please be assured that we are taking immediate steps to correct the invoice and issue a revised version with the correct amount. Our accounting team is diligently working on resolving the issue and ensuring that such errors do not occur in the future.

We understand that this mistake may have caused frustration and confusion for you. We sincerely apologize for any inconvenience it may have caused. We value your business and want to assure you that we are committed to providing you with the highest level of service.

To make up for this error, we would like to offer you a [discount/credit] on your next invoice with us. We hope this gesture demonstrates our commitment to rectifying the situation and rebuilding your trust in our company.

Once again, please accept our sincere apologies for the incorrect invoice. We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please do not hesitate to contact our accounting department at [contact information]. We are here to assist you.

Thank you for your understanding.

Sincerely,

[Your Name]

[Your Position]

[Company Name]

英文商务道歉信范本 篇三

英语作为国际语言，那英文商务道歉信该怎么写呢?下面就让小编带大家看看一系列的英文商务道歉信。望大家采纳。

Dear Ms Jeremy,

Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

According to the sales contract between us, we will, of course, rep

lace your faulty delivery free of charge.

I would like to offer our apologies once again and thank you being an excellent customer.

Yours sincerely.

Dear Sir or Madam,

Thank you for letter of 5 May 20XX.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose th

Your sincerely

Dear Mr. Harrison,

Thank you for your telephone call of 18 May 20XX.

I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

I apologies again for the delay and I hope the sample will meet with your satisfaction.

Your sincerely