技术支持英文简历(通用4篇)
技术支持英文简历 篇一
Title: Experienced Technical Support Specialist
Objective:
Highly skilled and motivated Technical Support Specialist with 5+ years of experience in providing exceptional technical assistance to customers. Seeking a challenging position to utilize my expertise in troubleshooting and problem-solving to ensure customer satisfaction.
Education:
Bachelor's Degree in Computer Science, XYZ University, City, Country (Year)
Certifications:
- Certified Technical Support Professional (CTSP)
- Microsoft Certified Solutions Associate (MCSA)
- ITIL Foundation Certification
Skills:
- Proficient in troubleshooting hardware and software issues for desktops, laptops, and peripherals
- Strong knowledge of operating systems such as Windows, macOS, and Linux
- Experience in network troubleshooting and configuration
- Familiarity with remote desktop tools and ticketing systems
- Excellent communication and customer service skills
- Ability to work under pressure and meet tight deadlines
- Strong analytical and problem-solving abilities
Experience:
Technical Support Specialist, ABC Company, City, Country (Year - Present)
- Provide technical assistance to customers via phone, email, and chat
- Diagnose and resolve hardware and software issues for a wide range of products
- Collaborate with cross-functional teams to resolve complex technical problems
- Document and escalate unresolved issues to the appropriate teams
- Maintain accurate records of customer interactions and solutions provided
- Continuously update knowledge base articles to improve efficiency and customer experience
Technical Support Intern, XYZ Corporation, City, Country (Year - Year)
- Assisted senior technical support specialists in troubleshooting hardware and software issues
- Conducted research to identify and resolve recurring technical problems
- Provided technical training and support to new employees
- Assisted in the development and implementation of new technical support procedures
Languages:
- Fluent in English and Mandarin Chinese
References:
Available upon request
技术支持英文简历 篇二
Title: Customer-Focused Technical Support Specialist
Objective:
Dedicated Technical Support Specialist with a proven track record of delivering exceptional customer service. Seeking a challenging position in a dynamic organization where I can utilize my technical expertise and interpersonal skills to provide effective solutions and enhance customer satisfaction.
Education:
Associate Degree in Information Technology, XYZ College, City, Country (Year)
Certifications:
- CompTIA A+ Certification
- Cisco Certified Network Associate (CCNA)
- HDI Customer Support Specialist
Skills:
- Extensive knowledge of hardware and software troubleshooting
- Proficient in network configuration and troubleshooting
- Strong understanding of operating systems including Windows, macOS, and Linux
- Experience in using remote support tools and ticketing systems
- Excellent communication and interpersonal skills
- Ability to explain complex technical concepts to non-technical individuals
- Strong problem-solving and analytical abilities
- Ability to work independently and in a team environment
Experience:
Technical Support Specialist, XYZ Tech Solutions, City, Country (Year - Present)
- Provide technical support to customers via phone, email, and chat
- Diagnose and resolve hardware and software issues in a timely manner
- Collaborate with cross-functional teams to address complex technical problems
- Document and maintain accurate records of customer interactions and solutions provided
- Continuously update knowledge base articles to enhance support efficiency
- Conduct technical training sessions for new employees
Technical Support Intern, ABC Corporation, City, Country (Year - Year)
- Assisted customers in troubleshooting hardware and software issues
- Conducted research to identify and resolve technical problems
- Assisted in the development of user manuals and guides
- Provided training and support to new employees
- Collaborated with the development team to test new software releases
Languages:
- Fluent in English and Spanish
References:
Available upon request
技术支持英文简历 篇三
Self-evaluation
Hold Microsoft MCSE2000 (Microsoft Certified Systems Engineer), MCDBA certificate, for many years technical support experience, who are more familiar with SQL. Proficient in network knowledge, the work of a serious and responsible.
Personal Information
Name: Linyuan Sex: Male Age: 27 years old
E-mail: XXXXXXXXXX Tel: XXXXXXX
Work experience
November 2000 - now XXXX Network Software Co., Ltd. Technical Support Engineer
Duties:
Full responsibility for the companys technical support center work, planning, design and maintain internal networks, products and partner technical support and training;
Proficiency in the development of the Company Information System Management Software "XXXX common management platform, multi-functional" e-commerce solution that Microsoft has been the best program award XXXX;
Organize, write more books of this technical information;
To assist companies to conduct an internal network;
August 1998 - November 2000 XXX Communication Technology Development Co., Ltd. Technical Support
Duties:
The focus of the work in the communications, the core product for the "Short Message Manager", "MOBILE 2000 Integrated Management System"
Responsible for a wide range of software, system integration and database development and application, debugging and so on;
Responsible for post-service products;
Network fault detection;
Timely response to customer needs, handling customer complaints;
Educational background
September 1994 - July 1998 Beijing University of Aeronautics and Astronautics Undergraduate Information Management
Professional expertise and skills
Familiar with the computer network, Cisco, 3Com and other network equipment companies;
Proficient in TCP / IP, CISCO router series;
Familiar with Linux / uxix, Netware network environment, there are Internet / Intranet planning, design and support experience;
There WEB Development, ASP, HTML application programming experience;
Master LAN / WAN and e-commerce technologies;
Acceptance of new software and strong, with good interpersonal communication skills;
Good command of English listening, speaking, reading and writing ability;
Wage expectations: 6000 yuan / month
Expectations of the workplace: Nanjing
技术支持英文简历 篇四
curriculum vita
room 1903, guangzhou zhou central sub-branch of the people's bank of china
zhengzhou, henan, 50040 china
@diyifanwe.com
ducation
20xx-09 ～ 20xx-06 jiangxi normal university the application of electronic technology technical school
training
20xx-09 ～ 20xx-09 asm technology shenzhen asm xtreme wire bonder training
20xx-06 ～ 20xx-09 changan asat semiconductor assembly and test plant eagle 60 welding wire machine training asat(utac) certificate
寻求电子方面的工作，特别是半导体行业，芯片封装企业。 2)寻求cob无尘车间camera modules(摄像头模组)的wb机器相关工作。
work experience
(XX-05 ～ XX-04)
company type: private enterprise company category: electrical,micro-electronics
job title: equipment engineer positions: chief engineer
job description: in the lite-on group under the silitek electronic (guangzhou) co., ltd., is responsible for the wb asm series and ks series welding machine machine and debugging in cob workshop, all kinds of problems and timely treatment machine in the production process, so that normal production. training assessment on line operator, assist manager to make work instruction, make improvement on various problems during production, and submit the proposals to improve the electronic file
reason for leaving: come home to development
project experience
changan asat semiconductor assembly and test plant (XX-06 ～ XX-10)
job title: equipment technician
project description: XX5 june to XX november in changan asat semiconductor assembly and test plant (now call utac) for more than five years, the factory for chip packaging enterprises, long-term production of various packaging chips, such as fpbga tpga ebga lpcc tapp qfp. i plant welding line department (wire bond) do technician team leader, has more than five years of chip manufacturing working experience, familiar with the former process and packaging technology, understand the chip manufacturing process. job five years through long-term of study and practice has a weld line solid theoretical foundation and rich practical experience, proficient in welding line chip machine (especially asm eagle60), can solve various problems of machine in the production process. there are multiple lines, long lines, super low line, multiple grains, some grains multilayer die, multilayer welding and bsob welding wires problem as well as a variety of production process of difficult miscellaneous diseases. proficient in olp production. for the machine maintenance, repair and maintenance of i also very familiar with, for the repair and maintenance of production equipment have many years of work experience. i also line technician leader, responsible for the long-term production management area, grass-roots staff management capability of the production line
responsibility: asm wire bonder related work
special skills
professional title:
computer level: national computer exam. grade 3
computer skills:
strengths: eight years wire bonding working experience, familiar with the asm and kns series wire bonders
language skills
chinese: good cantonese: good
english level: spoken general
english: general
career objective
career direction: wire bonding machine related work
self info.
self assessment:
for people: honest, generous, warm and cheerful
work: diligent, good cooperation, rigorous style of work
strong adaptability and self-learning ability,
strong management, organizational ability
hobbies:
surf the internet,play games,listen to the music,sports
