酒店前台英文简历(经典3篇)
酒店前台英文简历 篇一
Hotel Front Desk English Resume
Name: Zhang Xiaoyun
Address: 123 Main Street, City, Province, Country
Phone: (123) 456-7890
Email: xyz@email.com
Objective:
To obtain a position as a hotel front desk receptionist where I can utilize my excellent communication and customer service skills to ensure guest satisfaction and contribute to the overall success of the hotel.
Education:
Bachelor's Degree in Hospitality Management
City University, City, Province, Country
Graduated: May 20XX
Skills:
- Excellent communication skills in both English and Mandarin
- Strong interpersonal skills and ability to work effectively in a team
- Exceptional customer service skills and ability to handle difficult situations with professionalism and patience
- Proficient in using hotel management software and Microsoft Office Suite
- Detail-oriented and ability to multitask in a fast-paced environment
Experience:
Front Desk Receptionist
ABC Hotel, City, Province, Country
June 20XX - Present
- Greet and check-in guests, ensuring a smooth and efficient process
- Provide personalized service to guests, including handling inquiries, requests, and complaints
- Maintain accurate records of guest information and ensure confidentiality
- Coordinate with other departments to fulfill guest needs and resolve any issues
- Handle cash and credit card transactions, and reconcile daily cash reports
Intern, Front Office Department
XYZ Hotel, City, Province, Country
May 20XX - August 20XX
- Assisted with guest check-ins and check-outs
- Answered phone calls and provided information about hotel facilities and services
- Coordinated with housekeeping to ensure timely room availability
- Managed guest requests and ensured timely resolution of any issues
- Assisted in maintaining cleanliness and organization of the front desk area
Languages:
- English: Fluent
- Mandarin: Native speaker
References:
Available upon request
Note: This is a sample resume and can be customized to fit individual qualifications and experiences.
酒店前台英文简历 篇二
Hotel Front Desk English Resume
Name: Li Wei
Address: 456 Park Avenue, City, Province, Country
Phone: (987) 654-3210
Email: lwi@email.com
Objective:
Highly motivated and customer-oriented hotel front desk receptionist seeking a challenging position in a renowned hotel where I can leverage my strong organizational and problem-solving skills to provide exceptional service and contribute to the overall guest experience.
Education:
Diploma in Hotel Management
City College, City, Province, Country
Graduated: May 20XX
Skills:
- Excellent command of English and proficient in Mandarin
- Outstanding interpersonal skills and ability to build rapport with guests from diverse backgrounds
- Strong problem-solving abilities and ability to handle unexpected situations with composure
- Proficient in using hotel reservation systems and Microsoft Office Suite
- Detail-oriented and ability to prioritize tasks in a fast-paced environment
Experience:
Front Desk Agent
DEF Hotel, City, Province, Country
July 20XX - Present
- Ensure efficient check-in and check-out processes, providing a warm welcome to guests
- Handle guest inquiries, requests, and complaints, ensuring prompt and satisfactory resolution
- Maintain accurate guest records and ensure confidentiality of personal information
- Collaborate with other departments to meet guest needs and exceed expectations
- Process cash and credit card transactions, including handling end-of-day cash reconciliation
Front Desk Trainee
GHI Hotel, City, Province, Country
June 20XX - August 20XX
- Assisted with guest check-ins and check-outs, ensuring a seamless experience
- Responded to phone calls and provided information about hotel services and amenities
- Coordinated with housekeeping to ensure timely preparation of guest rooms
- Managed guest requests and ensured timely resolution of any issues
- Assisted in maintaining cleanliness and organization of the front desk area
Languages:
- English: Fluent
- Mandarin: Native speaker
References:
Available upon request
Note: This is a sample resume and can be customized to fit individual qualifications and experiences.
酒店前台英文简历 篇三
酒店前台英文简历
Name: YJBYS
Nation: Han
Age: 26
Contact way:
Job intention and work experience
Position: Manager Assistant / Clerk / Receptionist
Work experience: 2 years
Personal work experience
Company name: Xuzhou XX Food Co. Ltd. position: Receptionist
Job description:
1, on their own responsibility within the scope of the tea will keep the room clean and drinking water machine disinfection, disinfection time for at least a month. On time and the replacement of printer cartridges and maintain the office equipment.
2, timely inventory warehouse, do classified items. The company strictly according to the system, so that each item has a registration of import. In view of the lack of goods in good condition, or damage to the goods timely report to the relevant departments.
3, answer every call, each department and by extension, according to strict guidelines to call at the same time, to do security work.
4, customer visit I will always pay attention to maintain a good service attitude, enthusiasm for the reception.
University internship experience
Company: XX Electrical Engineering Co. Ltd. position: Assistant Purchasing Manager
The work content:
Understanding of purchasing stationery market prices of existing suppliers, and they will be further communication, I hope the original purchase price lower lows. And a quality supplier of stationery. Choose the high quality and inexpensive, and thoughtful service suppliers. For the company to save every penny. Keep two or more suppliers.
Responsible for documentation and printing business group, all sales and payment collection, assist manager to finish the sales report making.
The self - E 
I am cheerful, generous, good etiquette knowledge and reception working experience, flexibility, responsiveness, flexibility to work in an emergency. I think, the reception work represents the company's image, post is ordinary but very important, it needs to do reception work with a strong sense of responsibility. I am willing to work with your company and common development, progress.
