酒店文职人员英文简历范文(优选3篇)
酒店文职人员英文简历范文 篇一
Name: Emily Smith
Address: 123 Main Street, City, State, Zip Code
Phone: (123) 456-7890
Email: emilysmith@email.com
Objective:
Highly organized and motivated individual seeking a position as a Hotel Administrative Assistant. Strong administrative and customer service skills with a passion for providing excellent service to guests.
Education:
Bachelor of Arts in Hospitality Management
City University, City, State
Graduated May 20XX
Experience:
Hotel Administrative Assistant
ABC Hotel, City, State
June 20XX - Present
- Provide administrative support to hotel management and staff
- Manage incoming and outgoing correspondence, including emails and phone calls
- Greet and assist guests in a professional and courteous manner
- Coordinate and schedule meetings, conferences, and events
- Maintain and update hotel records and databases
- Handle guest inquiries, complaints, and requests, ensuring prompt resolution
- Assist with the preparation of reports and presentations
- Collaborate with other departments to ensure smooth operations
- Train and supervise new administrative staff members
Front Desk Receptionist
XYZ Hotel, City, State
August 20XX - May 20XX
- Greeted guests upon arrival and provided them with information about hotel amenities and services
- Checked guests in and out, ensuring accuracy in reservations and payments
- Managed phone calls and directed them to the appropriate department or staff member
- Assisted guests with luggage and ensured their comfort during their stay
- Handled guest inquiries, complaints, and requests, resolving any issues promptly
- Maintained a clean and organized front desk area
- Collaborated with housekeeping and maintenance teams to ensure guest satisfaction
Skills:
- Excellent organizational and time management skills
- Strong attention to detail
- Proficient in Microsoft Office Suite
- Exceptional written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Customer service oriented
- Ability to work well in a team as well as independently
- Problem-solving and decision-making abilities
References:
Available upon request
酒店文职人员英文简历范文 篇二
Name: John Davis
Address: 456 Elm Street, City, State, Zip Code
Phone: (123) 456-7890
Email: johndavis@email.com
Objective:
Highly organized and detail-oriented individual seeking a position as a Hotel Administrative Coordinator. Strong administrative and organizational skills with a proven track record in coordinating and managing hotel operations.
Education:
Bachelor of Science in Hospitality Management
City University, City, State
Graduated May 20XX
Experience:
Hotel Administrative Coordinator
ABC Hotel, City, State
June 20XX - Present
- Coordinate and oversee daily hotel operations, ensuring smooth and efficient functioning
- Manage hotel reservations, including booking, cancellations, and modifications
- Monitor and maintain hotel inventory, ensuring proper stock levels
- Prepare reports and presentations for hotel management
- Train and supervise administrative staff members
- Assist with budgeting and financial analysis
- Handle guest inquiries, complaints, and requests, providing excellent customer service
- Collaborate with other departments to ensure seamless operations
- Implement and enforce hotel policies and procedures
Front Office Associate
XYZ Hotel, City, State
August 20XX - May 20XX
- Assisted with check-in and check-out procedures, ensuring accuracy in reservations and payments
- Managed phone calls and emails, responding promptly and effectively
- Handled guest inquiries, complaints, and requests, resolving any issues promptly
- Assisted with the coordination of events, conferences, and meetings
- Maintained and updated hotel records and databases
- Collaborated with housekeeping and maintenance teams to ensure guest satisfaction
Skills:
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite and hotel management software
- Excellent communication and interpersonal skills
- Detail-oriented and able to maintain accuracy in a fast-paced environment
- Ability to work well under pressure and meet deadlines
- Problem-solving and decision-making skills
- Customer service oriented
- Strong leadership and team management abilities
References:
Available upon request
酒店文职人员英文简历范文 篇三
HOTEL CLERK To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:Developed interpersonal skills,having dealt with a spanersity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983PREFERENCES
Furnished upon request.Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.
